Contact us

Any questions about your City Index trading account?
Contact our Client Support team.

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Start a live chat session

The fastest way to contact us is via our live chat. Start a new live chat session now by clicking the link below and a member of our Client Services team will respond to your query as soon as possible.

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More ways to contact us

Our team is on-hand 24/5 to help with your questions and queries.

Submit a question

Leave a message for our Client Management team by opening a request. We’ll be in touch as soon as possible, and aim to get back to you within one working day.

Give us a call

You can reach us on: 1800 354 182.

Send an email

You can send us an email to: support.au@cityindex.com.

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Commonly asked questions

Help & Support

Our FAQs provide comprehensive information about trading with us. Also, our Client Support Team are on-hand 24/5 to answer any questions you have by chat, phone or email.

Help & Support