Contact us

Any questions about your City Index trading account?
Contact our Client Support team.

Dedicated customer service
Dedicated customer service
Help & Support
Our FAQs provide comprehensive information about trading with us. Also, our Client Support Team are on-hand 24/5 to answer any questions you have by chat, phone or email.
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Forgot your password
Forgot your password?
Forgotten your password? No problem at all - you can begin the account recovery process right here.
About us
About us
About us
City Index is a world-leading provider with 40 years' experience in executing quality trades on financial markets.
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Start a live chat session

The fastest way to contact us is via our live chat. Start a new live chat session now by clicking the link below and a member of our Client Services team will respond to your query as soon as possible.


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More ways to contact us 

Our team is on-hand 24/5 to help with your questions and queries.

Submit a question

Leave a message for our Client Management team by opening a request. We’ll be in touch as soon as possible, and aim to get back to you within one working day.

Give us a call

You can reach us on: 1800 354 182.

Send an email

You can send us an email to: [email protected].

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An industry leader with a global presence
See the City Index offices around the world
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Australia
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Australia
Suite 28.01, 264 George Street, Sydney, NSW 2000
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Singapore
One Raffles Pl, #12-62, Tower 2 One, Singapore 048616
UK expander
UK
Devon House 58 St Katharine's Way London, E1W 1JP United Kingdom
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Australia
Suite 28.01, 264 George Street, Sydney, NSW 2000
Singapore
One Raffles Pl, #12-62, Tower 2 One, Singapore 048616
UK
Devon House 58 St Katharine's Way London, E1W 1JP United Kingdom