About Us Trading Execution Hero Gradient

Fast, reliable trade execution

Rely on our execution technology to give you a competitive edge in volatile, fast-moving markets.

Trade with confidence

Seize opportunities in rapidly moving markets with our market-leading execution technology.

City Index
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Average execution speed
Time between order requested and platform execution.
City Index
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Percentage of trades executed in less than 1 second
Percentage of trades executed in less than one second between order and execution.
City Index
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Percentage of trades successfully executed
Including all valid trades and orders executed by our trading platforms.

Execute orders at improved prices with our best execution policy

Our best execution policy means we’ll always deliver the fastest possible execution on all trades across our suite of award-winning platforms and apps, giving you the best possible price.

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Percentage of limit orders executed at improved price
Percentage of limit orders filled at a better price than requested.
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Average improvement on non-FX limit orders
Percentage difference between the filled and executed price on limit orders for non-FX markets.
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Average improvement on FX limit orders
Difference in pips between requested and filled price on limit orders on FX markets.
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Percentage of limit orders executed at price or better
Percentage of limit orders executed at the requested, or better, price.


How does a trade get executed?

How a trade gets executed depends on the market you’re trading. But essentially, when you confirm your trade our software hunts for a matching buy or sell order in the underlying market.

Once we’ve confirmed that we can execute your order according to your specifications, we’ll let you know that the trade is live in our platform.

Learn more about the platforms you can trade on with City Index.

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How long does a trade take to execute?

With City Index, the average trade will execute in just 0.05 seconds – that’s the time between us receiving your order and opening the trade on your behalf.

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What is slippage?

Slippage is when an order is executed at a different price than where you specified. If you place a buy order at 7500, but it executes at 7502, for example, it has been hit by slippage – because you’ve bought the underlying market at a higher price than your order.

Slippage can occur in fast-moving markets, when prices move beyond the level you can see on our platform before we’re able to execute your order. There are a few different ways of limiting the risk of slippage in your trading, including using limit orders or guaranteed stop-loss orders.

Learn more about the types of orders you can use when trading.

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