Trading and account support when you need it

We provide relevant support and detailed account information at every stage for all our clients. Our Trading Support service underlines our commitment to helping you trade successfully.
Dedicated support

Get help getting started on your trading journey with our range of support services.

Welcome pack
Welcome pack
Setting up your new account
Our dedicated specialists will help get you started with your new account and answer your questions.
Platform walkthroughs
Platform walkthroughs
Personalised platform walkthroughs
Familiarise yourself with our award-winning platforms with help from an account specialist.
About us
About us
Ongoing support, round the clock
Our client services team are here 24/5 to assist with any queries or questions you may have.
Market info
Market info
Market intelligence
Enjoy expert insight and regular market analysis updates, covering trading ideas and trends.
Relationship managers
Performance Analytics
Performance Analytics
News & analysis
Receive incisive analysis straight to your inbox, covering trade ideas* and analysis across our wide range of markets.
Regulations White
Regulations White
Build your trading plan
Create a trading plan to suit your trading style with help from our team of Relationship Managers.
White target icon
White target icon
Trading strategy
Browse our fundamental and technical analysis portals to spot trading opportunities.
Chart icon
Chart icon
Custom tools
Discover our range of custom tools and indicators designed to help you master the markets.

*The information provided by City Index is not personal financial product advice. It is general in nature and provided to all users on the same basis.

Trading Academy

No matter what your current level of experience is, we can help improve your trading skills with our series of educational videos, articles and practical examples on a wide range of trading topics.

Markets rising
Markets rising
Key concepts
Master the basics of trading and start trading thousands of markets with confidence.
Education Grad
Education Grad
Platform tutorials
Get the most from our range of award-winning platforms and apps with our free how-to demonstrations.
Magnifying glass icon
Magnifying glass icon
Technical analysis
Discover how technical analysis can help you spot trading opportunities with our in-depth guides.
Try a demo account

Open a City Index demo account and start practising trading risk-free today.

  • $20,000 in virtual funds
  • Full access to City Index’s award-winning platforms and apps
  • 90 day free trial
City Index trading