Contact us

Have any questions or queries about your City Index trading account? Contact our client support team.
Dedicated customer service
Help & support
Our frequently asked questions provide information about trading with us, but our Client Services Team are on-hand 24/5 to answer any questions you have by chat, phone or email.
Forgot your password
Forgotten password
If you have forgotten your password, it's no problem at all - you can begin the account recovery process right here.
About us
About us
City Index is a world-leading provider with 40 years' experience in executing quality trades on financial markets.
A trader using Smartphone to contact CITYINDEX
Start a live chat session

The fastest way to contact us is via our live chat. Start a new live chat session now by clicking the link below and a member of our client services team will respond to your query as soon as possible.


Let's Chat

More ways to contact us

Our team is on-hand 24/5 to help with your questions and queries.

Submit a question

Leave a message for our client services team by opening a request. We’ll be in touch as soon as possible, typically one working day.

Give us a call

Phone 0203 194 1801

Freephone 0800 060 8609

Send an email

You can send us an email to: support@cityindex.co.uk.

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