SMART Signals FAQs
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Use our advanced search to explore support pagesWhat are SMART Signals?
How are SMART Signals generated?
- Are SMART Signals considered general financial product advice?
- How do I find out the rationale of a signal?
- Which markets do you look at?
- Which time periods do SMART Signals cover?
- What do 'triggered', 'waiting' and 'approaching' mean?
How do I trade SMART Signals?
- What platforms are SMART Signals available on?
- Are SMART Signals markets different to normal markets?
- Is there any additional cost to trade SMART Signals?
- Do I have to follow the suggested signal?
- Can I close a SMART Signals trade early?
- Why does my order on a SMART Signal expire one hour before the end, after I've placed an order?
- Why has the signal retired?
- Can I get notifications without trading the signal?
- Can I still trade a signal if it's already been triggered?
- Are SMART Signals specifically selected for me?
- How do I know when the signal reaches expiry?
- Will my signal trade automatically close at the end of the signal period?
- Is there a minimum or maximum quantity I can trade on a SMART Signal?
How is the performance calculated?
- Why do you only show the last 10 performances of the signal?
- How does my P&L show performance results?
- Can I see more data?
- How is the result for an individual signal calculated?
What are SMART Signals?
What are SMART Signals?
The SMART Signals engine uses a selection algorithm to automatically monitor 36 major global markets across thousands of price data points to highlight potential trading opportunities.
Once it has identified a price pattern which has been successful historically in a given market, it will then show them through the SMART Signals dashboard.
Each signal represents a short-term potential trade in a 4-, 6-, 8- or 12-hour timeframe and comes complete with an auto-populated trade ticket with suggested take profit and stop loss levels. Please note, signal trades will not automatically close at the end of the signal period, you can choose when to close them out.
NOTE: Past performance is not indicative of future performance
How are SMART Signals generated?
Are SMART Signals considered general financial product advice?
The signals provided are not personal financial product advice. The signals are general in nature and provided to all users on the same basis. Your personal objectives, financial situation and needs are not taken into account when the signals are provided.
How do I find out the rationale of a signal?
Under the All Signals or My Signals tab, click on a signal to expand it and view additional information, including the signal rationale.
Which markets do you look at?
Trading signals will initially cover a range of markets in forex, indices and gold.
Which time periods do SMART Signals cover?
4, 6, 8 and 12-hour timeframes.
What do 'triggered', 'waiting' and 'approaching' mean?
Triggered: This means the market price has reached the signal entry price.Waiting: The signal is waiting for the market price to reach the signal entry price.Approaching: The market price is now close to the signal entry price in percentage terms.
How do I trade SMART Signals?
What platforms are SMART Signals available on?
SMART Signals are available on web browser trading platforms, iOS and mobile trading apps.
Are SMART Signals markets different to normal markets?
No, SMART Signals monitor the same markets which you normally trade on.
Is there any additional cost to trade SMART Signals?
No, there are no additional costs to trading with SMART Signals.
Do I have to follow the suggested signal?
No, you can amend your SMART Signals position at any time you wish. However, the SMART Signals algorithm is designed operate at maximum efficiency based on suggested levels.
Can I close a SMART Signals trade early?
You can close a SMART Signals trade at any time in the same way you would close a normal position.
Why does my order on a SMART Signal expire one hour before the end, after I've placed an order?
This happens automatically when the entry price is not reached and there is only one hour remaining for the signal validity period.
Why has the signal retired?
A signal can be withdrawn (retired) early for two reasons:
- The market has moved too far from the signal entry price
- The market price becomes extremely volatile
Can I get notifications without trading the signal?
You can receive notifications on a signal without trading it by adding that signal to your Favourites.
Can I still trade a signal if it's already been triggered?
Yes, you can so long as the signal is still valid and open.
Are SMART Signals specifically selected for me?
No, the algorithm provides the SMART Signals to all users.
How do I know when the signal reaches expiry?
If you have favourited or traded a SMART Signal, you'll receive a push notification when it expires. You'll receive that notification on Web Trader and/or your mobile device if you have our app installed and push notifications enabled. The SMART Signal will then be marked as expired under All Signals.
Will my signal trade automatically close at the end of the signal period?
No.
Is there a minimum or maximum quantity I can trade on a SMART Signal?
The minimum or maximum quantity remains the same as the underlying market.
How is the performance calculated?
Why do you only show the last 10 performances of the signal?
This is to indicate how well the signal has been performing recently.
You can also see the total number of signals ever generated and the Historic Win Ratio, so you can see how the signal has done over its lifetime.
How does my P&L show performance results?
We show pro forma performance results. The SMART Signals engine is calibrated with one set of market spreads, which may not be what you are charged.
Can I see more data?
The Performance History tab shows the lifetime total number of signals for a market and the Historic Win Ratio.
How is the result for an individual signal calculated?
The signal return is calculated as the difference between the signal trigger price and the closing price of the signal.